Terms and Conditions

These Terms and Conditions ("Terms") govern access to and use of SHATTA FANS and its features — fan registration, fan numbers, Gold Cards, premium fan numbers, the 1GH Project, Business Talk, the Members Lounge, reviews, payments, and related community features (the "Service").

The Service is operated by SHATTA MOVEMENT, with an address at Accra, Ghana ("Operator", "we", "us", or "our"). Questions should be sent to support@shattamovementfanbase.com.

By using the Service, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Service.

1. Eligibility and Age

You must be at least 13 years old to use the Service. In the EEA and UK, where a higher age of digital consent applies (up to 16, depending on the country), you may use the Service below that age only with a parent or guardian's consent. We do not knowingly collect personal information from children under 13. If you are under the age of legal majority in your country, you may use the Service only with permission from a parent or legal guardian.

2. Brand, Artist, and Affiliation Notices

The Service may refer to Shatta Wale, Shatta Movement, SHATTA FANS, fan numbers, Gold Cards, badges, related names, images, marks, songs, events, and community language. These references are used only as permitted by the Operator's rights, permissions, or applicable law.

Unless the Operator has confirmed written permission, nothing in these Terms should be read as claiming that the Service is endorsed by, owned by, or formally operated by any artist, management company, label, sponsor, payment provider, or other third party.

3. Fan Registration and Public Community Features

Fans may register with information such as name, email, phone, WhatsApp number, country, city, social media handles, favourite songs, fan-since year, and fanbase chapter. You agree that submitted information is accurate and that you have the right to submit it.

Fan numbers, fan cards, QR codes, verification pages, directories, rankings, and statistics are community features. They do not create a government ID, financial instrument, bank card, employment relationship, ownership interest, or guaranteed benefit.

Some fan information may be displayed publicly on fan cards, directories, Gold member pages, verification pages, and community statistics. Do not submit information you are not comfortable using for the Service.

4. Gold Cards and Premium Numbers

Gold Cards and premium fan numbers are optional paid community features. Pricing, availability, validity periods, approval rules, and benefits may change from time to time.

Requests may require payment confirmation through Paystack, MTN Mobile Money, manual Mobile Money transfer, payment reference, or uploaded payment proof. Approval is not automatic unless the payment flow expressly says it is.

Gold Cards, premium numbers, badges, and membership labels are community-recognition features. They are not credit cards, debit cards, stored-value cards, bank accounts, securities, tickets, guaranteed access passes, or promises of direct artist engagement. Gold Card membership is time-limited and may require renewal from the date of purchase.

5. 1GH Project Donations

The 1GH Project lets supporters contribute a small, voluntary amount in support of the Movement's community goals. Donations are voluntary and, unless applicable law requires otherwise or the amount was charged in error, are not refundable. A donation does not purchase any product, membership, security, or guaranteed benefit.

6. Business Talk

Business Talk is an optional paid feature that lets you submit a business proposal for review at a stated fee. Paying the fee lets you submit your proposal and have it seen; it does not guarantee a reply, a meeting, acceptance, a partnership, or any specific outcome.

Because the fee pays for the review opportunity itself, the Business Talk fee is non-refundable once paid, except where applicable law requires otherwise or where the charge was a duplicate or a confirmed processor error.

7. Members Lounge, Reviews, and Community Content

The Members Lounge and review features let you post messages, reviews, ratings, and comments. You keep ownership of the content you submit, but you grant the Operator a worldwide, non-exclusive, royalty-free licence to host, store, copy, resize, display, publish, moderate, and remove that content as needed to operate, secure, and improve the Service.

Reviews and lounge posts should be truthful and respectful. We may moderate, hide, remove, or investigate content, and we may remove content that is abusive, misleading, unlawful, or that promotes rival or unrelated brands in a way that disrupts the community.

8. Payments and Refunds

Payments may be handled by third-party processors such as Paystack, MTN Mobile Money, other Mobile Money operators, or manual payment channels. Those providers may apply their own terms, privacy notices, fees, verification requirements, reversals, downtime rules, and dispute procedures.

Unless applicable law requires otherwise, payments are final after the relevant feature is activated, approved, or used — including activated Gold Cards, approved premium numbers, completed 1GH donations, and submitted Business Talk requests.

Refunds may be considered for duplicate charges, confirmed processor errors, incorrect activation caused by the Operator, payments you did not approve as verified by the payment provider, or other situations required by law.

9. Prohibited Conduct

You must not use the Service for fraud, scams, phishing, impersonation, money laundering, illegal activity, false identity information, harmful uploads, spam, scraping, unauthorised data harvesting, or attempts to bypass payment, moderation, security, rate-limit, or verification controls.

10. Intellectual Property

The Service design, code, text, layouts, generated community cards, badges, compilations, databases, and other Operator-created materials are owned by or licensed to the Operator, except for third-party materials and user content.

If you believe content on the Service infringes your rights, contact support@shattamovementfanbase.com with enough information to identify the content, your rights, and the action requested.

11. Security, Availability, and Termination

You are responsible for keeping account credentials, admin access, payment references, and devices secure. We may use rate limits, session cookies, CSRF controls, audit logs, IP checks, payment verification, upload restrictions, and moderation tools.

We may update, suspend, discontinue, rename, reprice, limit, or remove any part of the Service at any time. We may suspend, restrict, remove, or terminate access if we believe these Terms have been violated, payment cannot be verified, a security risk exists, a legal risk exists, or continued access may harm users or the Service.

12. Disclaimers and Liability

The Service is provided on an "as is" and "as available" basis. To the maximum extent permitted by law, we disclaim warranties of merchantability, fitness for a particular purpose, non-infringement, uninterrupted access, error-free operation, and guaranteed outcomes.

To the maximum extent permitted by law, the Operator will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, loss of profits, lost business, lost data, reputational harm, payment-provider failure, or unauthorised user conduct.

Where liability cannot be excluded, our aggregate liability will be limited to the amount you paid to the Operator for the specific feature giving rise to the claim in the three months before the claim, unless applicable law requires a higher amount.

13. Governing Law and Disputes

These Terms are governed by the laws of the Republic of Ghana, unless mandatory law in your jurisdiction requires otherwise. Before starting a formal claim, you agree to contact support@shattamovementfanbase.com and give us a reasonable opportunity to resolve the dispute informally.

14. Changes and Contact

We may update these Terms from time to time. Continued use after changes means you accept the updated Terms.

SHATTA MOVEMENT
Accra, Ghana
support@shattamovementfanbase.com